Returns Policy

At Wearable Vogue, we value your satisfaction and strive to ensure that every purchase meets your expectations. However, if for any reason you’re not completely happy with your order, we’re here to make the return process as seamless as possible.

Eligibility for Returns

We accept returns on unused, unworn, and undamaged products within 30 days of the delivery date. To be eligible for a return, your item must be in its original condition with tags still attached, and it must be in the original packaging. Please note that we do not accept returns on items that show signs of wear or damage, or on custom or personalized products.

Return Process

  1. Initiate a Return: To start your return, please contact our customer service team at [email protected]. Provide your order number and a brief explanation of the reason for the return. We will guide you through the next steps.
  2. Shipping Your Return: Once your return is authorized, you’ll receive detailed instructions, including the return address. Please ensure the item is packaged securely to avoid damage during transit. Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
  3. Refund Process: Once we receive your returned item and it passes inspection, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days. Please note that the original shipping costs are non-refundable unless the return is due to an error on our part.

Exchanges

If you wish to exchange your product for a different size, style, or color, please follow the same return process by contacting [email protected]. Once your original item is returned, you can place a new order for the preferred item.

Non-Returnable Items

Please be aware that certain items are non-returnable, including:

  • Clearance or final sale items
  • Custom or personalized products
  • Items not in their original condition (used, worn, or damaged)

Defective or Incorrect Items

We take great care in quality control, but if you receive a defective or incorrect item, please contact us immediately at [email protected]. We will arrange for a replacement or provide a full refund, including the return shipping costs.

Contact Us

If you have any questions about our Returns Policy or need assistance with a return, feel free to reach out to our customer service team at [email protected]. We’re here to help you and ensure your shopping experience with Wearable Vogue is a positive one.

Thank you for choosing Wearable Vogue. We’re committed to your satisfaction and look forward to serving you again!